About the role
The primary objective of the Accounts Receivable Administrator role is to assist the department to manage the process of recording and receipting sales in our company systems. The job holder will also support the Account Receivable Supervisor in maintaining the customer accounts by doing routine reconciliation for all sales and refund transactions.
Responsibilities
Accurate and timely inputting of weekly hearing sales orders into the accounting system
Collect monies owed to the business in respect of sales by the company
Ensure debts are chased in time and any audit discrepancies are raised in a timely manner
Understand and promote the value of cross functional teamwork
Processing order cancellations and reinstatements
Posting customer payments and dealing with customer queries
Assist with reconciliation of undelivered orders
Update and maintain the unbilled orders reconciliation
Log, review and process customer refunds as per the Company’s refund policy
Reconcile sales ledger postings for Period end
Handle branch calls and assist in resolving their queries by providing the required support
Assist in the collection of optical debts where customers have not returned to the branch to collect their order
Create invoices for hospital vouchers
Ad hoc administration duties as allocated by the Line Manager
What we’re looking for
Excellent written communication skills with professional telephone manner
Ability to work well under high volume
Intermediate skills in Word and Excel
Self-starter with an aptitude to learn new skills
Excellent customer service
What we offer
Competitive salary
Hybrid working (one day WFH)
Full training and support from day one
Staff discounts on optical and hearing products
28 days annual leave including bank holidays (pro-rata)
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