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Professional Services Administrator

  • Post Date: 10 Jun 2026
  • Location: Scrivens House
  • Contract Type: Full-time

The Role:

This is an exciting opportunity for an experienced administrator to support our Optical Professional Services Department with their logistical and administrative needs.

The successful candidate will fulfil this varied role with key responsibilities including supporting the professional services team with administration and data management in all aspects of their work. This position will involve the administration of NHS contracts, professional registrations, new starters and training, as well as liaising with applicants and students in optical roles. The successful applicant will be an organised self-starter, who is IT proficient and eager to learn.

The role is office based, Monday to Friday, in Birmingham.

Previous optical experience is not required for this role, however the successful applicant will:

– Be an experienced administrator.

– Have experience working with a range of Microsoft and Outlook packages including Excel

The Business:

We are a nationally based opticians and hearing care business. With a Head Office in Birmingham and a local manufacturing facility, we support over 166 retail branches across England, Scotland and Wales. This is an expanding family owned business, which has maintained a presence in the city since 1938.

Company Benefits:

  • Competitive salary with opportunities to progress

  • Full training and support from day one

  • Staff discounts on optical and hearing products

  • A welcoming team and family-run company culture

  • Career pathways into senior sales, management, or clinical roles

  • Generous staff discount scheme

  • 28 days annual leave including bank holidays (pro-rata)

  • Central location and transport links (2 minute walk from Five Ways Station and 5 minutes walk from city centre tram links)